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Help us fix the bugs!

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zenrook
10
#26 Thu Oct 18
Prices aren't being imported right 100% of the time, some time it gives false information for example I have Deltic Timber Corporation (DEL) and bought at 57.00, one time I looked at it says current 87$. Net gains insurmountable! But then when I click sell it says last trade 57.10$US. Please fix this bug, it seems 50% of my page loads report inaccurate current market prices.

Thanks,

Zen
jlsebastian
10
#27 Fri Jan 11
Hi,

Can you please check what happened to the stocks below:
VOLV $0 -100.0%
SCOX $0 -100.0%

Thanks in advance!
simon
Administrator
#28 Mon Jan 14
jlsebastian,

Thanks for the heads up. The two stocks you mentioned were recently delisted. Since we do not track OTC or pinksheets, we automatically sell them for you at their last closing price. Your portfolio should now be updated with the correct corporate action.

Simon
BullPoo Team
ngmcs8203
10
#29 Wed Jan 30
Since Harrah's Entertainment Group got delisted, do we get the selling price that was offered to the "real" stock holders?
kevin
Administrator
#30 Fri Feb 1
Hi ngmcs8203,

Getting back to your question, Harrah's Entertainment Group (NYSE: HET) completed its merger on 28 January. Under the terms of the merger, Harrah's stockholders are to receive $90.00 in cash for each share of Harrah's common stock that they hold. And so if Harrah's shares are held in your portfolio the date they are delisted, you will be entitled to $90.00 a share, unless they were sold at market prices beforehand.

The updates should be processed overnight.

Kevin
BullPoo Team
analox
10
#31 Mon Apr 14
Hi,
I'm having a problem when trying to "Make a trade"
1. Using Firefox: I can enter the ticket but when I click on Next (after fill in information needed), the error message is "Please try again"
2. Using IE7: I can't even enter the ticket

I'm new to this site. Hope to receive some help from you :)
bernard
Administrator
#32 Mon Apr 14
Hi analox,

Which ticker are you trying to trade?

Let me know and I'll help you check it. Thanks!

Bernard
BullPoo Team
martymoose
10
#33 Mon Apr 14
I am getting the same thing....after place a trade get please try again
martymoose
10
#34 Mon Apr 14
tried several stocks.... been working on this for a hour... just started and have not been able to trade
simon
Administrator
#35 Mon Apr 14
Hi martymoose,

It appears you're having the same problem as analox reported earlier. We're looking into the problem right now. If anybody is encountering similar issues trading, please let us know. Could you please let us know what tickers you were trying to trade when this happened?

Thanks,

Simon
BullPoo Team
analox
10
#36 Mon Apr 14
hi simon,

i've tried the GOOG, KO, JAVA, WMT :). Thanks for your fast response! Please let us know when the problem is fixed... [Edited: Mon Apr 14 ]
simon
Administrator
#37 Tue Apr 15
Hi everyone,

Some good news! We've pinpointed and fixed the trading issues from yesterday. People who were running into problems with the "Please try again" message should be able to trade normally now.

Thank you analox, martymoose and jrezac for helping us out.

Simon
BullPoo Team
Galaxion
10
#38 Tue Jun 3
I just placed my first trade here and noticed a minor bug, really affecting only appearance, not function.
On the "Trade Successful!" (to be posted in 20min) screen, the last line in the box says:
"Thank you for using ."
For using what?
Cool looking site, but eerily inactive.
CaliGray
10
#39 Tue Jul 15
So glad that I can stay logged in now!
2 things: Does the system reflect stock splits? PCU recently did, I don't show it.
Secondly, it is a pain to navigate to my portfolio. Can you just put a simple link on the page after you login that takes you to your portfolio (I only have one), instead of through organizer, portfolios?
CaliGray
10
#40 Fri Jul 18
I can't believe it's been over 3 days with no response...and now I can't seem to stay logged in any longer either....
CaliGray
10
#41 Thu Jul 24
It's now been 9 days - 7 working days. Do you guys care about us at all? No response for 9 days! Pathetic.
simon
Administrator
#42 Tue Aug 5
Hi CaliGray,

Hey! Just because we didn't respond right away doesn't mean we don't care. In fact, we've been working on something along the lines of your suggestion and simply didn't want to say anything until we were sure of our direction. In the pipeline we have a light version of Duedee planned, focused on portfolios and trading and stripping away everything else. This is gonna be for the traders like you.

Please don't take our temporary silence the wrong way! I'll provide updates as we make progress.

Simon
Duedee Team
CaliGray
10
#43 Mon Aug 18
Ok, so this didn't address the fact that my gains and losses still shows a huge 300k loss.
Further, I put in an order to cover a short sale today for 91.2 on a $92 stock. Your system covered it at $912 a share. Obviously this would never happen in real life. So, if you could fix these things in my records?
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